About Ketomac 2% Shampoo – Torque Ltd

Ketomac 2% Shampoo from Torque Ltd contains ketoconazole 2%, an antifungal healthcare solution used for the management of certain fungal and yeast-related scalp conditions, including dandruff and seborrheic dermatitis.

Product Information

Product Name: Ketomac 2% Shampoo

Active Ingredient: Ketoconazole

Strength: 2%

Dosage Form: Medicated Shampoo

Drug Class: Antifungal

Category: Dermatology / Scalp Health / Dandruff Care

Manufacturer/Brand: Torque Ltd

Prescription Status: Healthcare Solution — availability and prescription requirements may vary by jurisdiction

Key Features

• Contains ketoconazole 2%.

• Helps manage fungal and yeast-related scalp conditions.

• Supports the management of dandruff and seborrheic dermatitis.

• Designed for topical use on the scalp.

• Intended for use according to product labeling or qualified healthcare professional guidance.

Common Uses

Ketoconazole 2% shampoo may be used for:

• Dandruff

• Seborrheic dermatitis

• Certain fungal or yeast-related scalp conditions

How It Works

Ketoconazole is an antifungal agent that interferes with the production of essential components of fungal cell membranes. This helps reduce the growth of susceptible fungi and yeast associated with certain scalp conditions.

Recommended Use

Use Ketomac 2% Shampoo according to the manufacturer's instructions or as directed by a qualified healthcare professional.

Apply the shampoo to the affected scalp and surrounding area, work into a lather, and allow it to remain for the recommended period before rinsing.

Avoid contact with the eyes. Do not use more frequently than recommended, as excessive use may increase scalp irritation.

Storage Instructions

• Store according to the manufacturer's labeled requirements.

• Keep the shampoo in its original packaging.

• Protect from excessive heat and moisture.

• Keep out of reach of children.

• Do not use after the expiration date shown on the packaging.

Important Safety Information

• For external use only.

• Avoid contact with the eyes and mucous membranes.

• Ketoconazole shampoo may cause dryness, irritation, itching, burning, or changes in hair texture in some individuals.

• Stop use and seek professional advice if severe irritation, swelling, or an allergic reaction occurs.

• Inform your healthcare professional about other scalp treatments or healthcare products you are using.

• Follow the recommended treatment duration even if symptoms begin to improve, unless your healthcare professional advises otherwise.

U.S. Regulatory Note

For a U.S.-facing website, verify the specific Ketomac formulation, labeling, and applicable FDA requirements before making claims regarding OTC status, approved indications, or permitted distribution.

Regulatory classification and permitted claims may vary by jurisdiction.

Disclaimer

The information provided on this page is intended for educational and informational purposes only and should not replace professional medical or dermatological advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting, stopping, or changing a healthcare solution.

AI-Generated Image Disclaimer

Image Disclaimer: The product image displayed on this website is AI-generated for illustrative and informational purposes only. The image may differ from the actual product, including its packaging, appearance, color, labeling, bottle, texture, or other physical characteristics. The actual product delivered may vary from the image shown. Always refer to the product information and labeling provided with the delivered product.

At medXpress Online, we are committed to providing quality healthcare products and excellent customer service. Due to the nature of healthcare products, our return and refund policy is designed to prioritize customer safety and product integrity.

1. Return Eligibility

For safety and quality assurance reasons, we generally do not accept returns of healthcare products once they have been shipped or delivered.

However, you may be eligible for a replacement or refund if:

·         The product arrived damaged during transit.

·         The product was missing from your order.

·         The product received does not match your order confirmation.

Claims must be submitted within 48 hours of delivery.

2. Non-Returnable Items

The following items are not eligible for return or exchange:

·         Opened or used products.

·         Products with broken or removed safety seals.

·         Products stored improperly after delivery.

·         Orders purchased during promotional or clearance sales (unless defective).

·         Products returned without prior authorization.

3. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

·         Contact our customer support within 48 hours of receiving your order.

·         Provide:

o   Your order number.

o   A description of the issue.

o   Clear photographs of the package and product.

·         Our team will review your request and respond within 2–5 business days.

If approved, we may provide:

·         A replacement product.

·         A partial refund.

·         A full refund, depending on the circumstances.

4. Refund Process

Once your refund request is approved:

·         Refunds will be issued to the original payment method.

·         Processing typically takes 5–10 business days, depending on your payment provider.

·         Shipping charges are generally non-refundable unless the error was caused by medXpress Online.

5. Order Cancellations

·         Orders may be cancelled before they are processed or shipped.

·         Once an order has been dispatched, it cannot be cancelled.

6. Shipping Issues

·         medXpress Online is not responsible for delays caused by:

·         Customs inspections.

·         Severe weather conditions.

·         Courier disruptions.

·         Incorrect shipping information provided by the customer.

7. Contact Us

For return or refund requests, please contact our customer support team with:

·         Full Name

·         Email Address

·         Description of the Issue

·         Supporting Photos (if applicable)

We aim to respond to all inquiries within 1–2 business days.

Important Notice

Healthcare products should be used only as directed by a qualified healthcare professional. For customer safety, products that have been opened, used, or tampered with cannot be returned unless required by applicable law.